Transhiva understands that preserving the privacy and security of the data that is being shared by our clients through the website (www.transhiva.com) as well as through emails, internet messaging and telephone calls is significant. Our privacy policy clearly depicts how we collect, use, and maintain your information. We ensure confidentiality at each and every step, starting from collecting details to the completion of the assignment. We guarantee that whatever information is collected by Transhiva would be wholly used for official purposes.

Collection of Personal, Prospect & Non-Identifying Personal Information:-

We mainly gather three types of information when you visit our website and use our services in order to meet your expectations.

* Personal Information: It includes your name, address information, personal e-mail address, URL, telephone number and other similar information.

* Prospect Information: It includes the information that is presented by an individual who is not the subject of the data presented.

* Non-Identifying Personal Information: It mainly comprises of the information about you, your internet service provider, browser type, IP address, cookies, domain name, requested web pages, requested date and time, entry points and exit points.

How we use the Information

Every information whether it’s your personal information, prospective information or non-identifying personal information, is generally collected in order to enhance the practicality of our website and make your access more commodious and effective. It also serve as a purpose to establish new trends, monitor website performance, improve the functionality and design of the website, order fulfilment, informing our clients about our services and other official purposes. We collect, maintain, use and disclose information for the purposes that are reasonable. We use only fair and lawful means for the collection of information. We do not share any of your personal information with third parties without your consent.

Further the information is also used for processing the transaction, as a proof of recognition, validation, for service advancement, research and contact.

Use of Cookies

Yes, We do use cookies. A cookie is a small file that is being transferred to your computer from our site or our service providers and is stored in your computer’s hard drive. A cookie helps in enabling the sites or service providers systems to recognize your browser and access certain information when you sign in, store your preferences, prevent your browser from accepting new cookies and to keep you logged in. You can easily set-up your browser to accept or reject these cookies.

Note: - A Cookie cannot read data from your hard disk or read cookie files that may have been created from other sites.

Children’s Online Privacy Protection Act Compliance

Transhiva understands the importance of providing added protection for children online. We operate our site in compliance with the necessities of coppa (children’s online privacy protection act) and knowingly we do not collect, maintain or use any information from anyone under 13 years of age. If you are under age 13, do not share personal information with us.

Our Website, Products and the service are intended for general audiences and Transhiva does not intentionally collect any personal information from children under age 13. During the registration process if we identify any such obligations will block such users from providing personal information.

Our Commitment to Data Security

We make use of a variety of security measures to ensure the safety of your personal information every time when you place an order, enter, submit, or access your personal information. To forbid unauthorized admission, preserve accurate data and assure the correct use of information, we offer the use of secure server and collect all information via a Secure Socket Layer (SSL) to safeguard and secure the information we collect online.

We even restrict access of information to our employees who need to have that information in order to operate, develop and improve our transcription and IT service. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal pursuance if they fail to meet these obligations.

Moreover after any transaction, private information such as credit cards, social security numbers, financials etcetera, will not be kept on file for more than 15 days.

Privacy Questions and Feedback

For any queries or concerns about Privacy Policy, please contact us at info@transhiva.com

We may change this Privacy Statement from time to time and the changes are effective from the time it has been posted here.

Cookies Information Sharing

We are committed to conduct our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

* If it is necessary to enforce or apply our Terms of Use and other agreements to pursue remedies or to limit damages to us or our partners, affiliates or vendors.

* If the information is Public.

* For other reasons allowed or required by law.

When we are required or permitted to disclose information without consent, we will not disclose more information than is necessary to fulfil the disclosure purpose.

Links to Other Web Sites

When you click on a link on this Web Site that takes you to a web site operated by another company, you will be subject to that company’s website privacy policies.